Apple Music Not Working? 8 Fixes to Try

Written By Rosie

Last updated: 2026-01-20

2 min read

Apple Music offers a huge library of songs, music videos, playlists, and radio stations. Users can also download songs and music videos for offline playback. If you are a fan of Apple Music or someone who uses Apple Music. Sometimes, you might be one of those people who need to face Apple Music not working issues.

During your use, sometimes you may find that Apple Music activity drains your iPhone’s battery. Sometimes Apple Music does not load your Library. Sometimes Apple Music crashes when using CarPlay. These are the problems of Apple Music not working.

So, to answer their questions and help them solve their problems, we wrote this article to guide them. Read this article and find out.

Contents Guide Part 1. 7 Solutions to Fix Apple Music Not WorkingPart 2. How to Backup Your Apple Music Forever?Part 3. Bonus: General Apple Music Troubleshooting TipsPart 4. Summary

Part 1. 7 Solutions to Fix Apple Music Not Working

As we mentioned a while ago, Apple Music is indeed a very great music streaming platform. It is one of the most popular ones alongside Spotify. However, several people have started claiming that they’re getting disappointed with Apple Music because it’s starting to face many issues.

Solution #1 Double-check these 3 things before problem-solving

  • Make sure that your Apple Music subscription has not yet expired
  • Make sure that the Apple Music ID you are using is the same as the Apple ID with the subscription
  • Make sure that you have turned on iCloud Music Library on your device

Solution #2 Check If Your Device Meets the System Requirements

Before installing any software or operating system, it's important to check if your device meets the system requirements. System requirements specify the hardware and software minimums needed to run the program effectively. This information can typically be found on the software's website or documentation.

Failing to meet the system requirements can result in compatibility issues, crashes, and poor performance. To avoid these problems, make sure your device meets the system requirements before proceeding with the installation.

Solution #3 Force Quit and relaunch the Apple Music app

  • For iPhone devices who does not have a Home button:
    • Swipe up from the bottom and pause in the middle of the screen
  • For iPhone devices that have a Home button:
    • Double-click the Home button so you will get to see the most recently used apps
  • Find the Apple Music app on the list
  • Tap and close the Apple Music app to force quit it

Force Quit and relaunch the Apple Music app

Solution #4 Restart your phone (or computer)

  • Restarting your iPhone can help you refresh its data and cache
  • Restart your iPhone according to your iPhone unit

Solution #5 Disable and Enable Family Sharing Settings

The next thing you can try to fix is to disable and enable your family sharing settings, specifically the purchase sharing setting. To disable Apple Music Family Sharing settings, open the Apple Music app and go to Library > Profile.

Toggle the "Family Sharing" switch to off. Family Sharing settings can be re-enabled in the same way by toggling the switch to on. If you are the organizer of the family account, you will need to sign out and then sign back in with your own Apple ID to enable Family Sharing.

Solution #6 Delete the Apple Music app and reinstall it

To delete the Apple Music app on an iOS device, first launch the "Settings" app, then select "General," and scroll down to select "Device Storage." Tap on the Apple Music app and then select "Delete App." Once the app is deleted, you can reinstall it by going to the "App Store" app, searching for Apple Music, and tapping "Get" to download and install the latest version.

Solution #7 Reset all settings

Finally, if nothing else works, try resetting the settings on your iPhone and iPad, which should help to resolve the issue.

Part 2. How to Backup Your Apple Music Forever?

Now for those who do not want to experience questioning themselves “Why is my Apple Music not working?” or other things that some Apple Music users have experienced, we know a very great solution to avoid facing such problems as well. And this solution comes in the form of a converting tool like the DumpMedia Apple Music Converter. So what is this tool we are talking about?

The DumpMedia Apple Music Converter is software that can help you remove the DRM restrictions from any Apple Music track, and convert it to any format you like such as MP3, WAV, FLAC, or more. It allows users to download and listen to their favorite Apple Music tracks without subscribing to Apple Music. With these converting tools, you can now start listening to your Apple Music songs outside the Apple Music app and use any device you want.

Free Download Free Download

So if you want to learn how to use the DumpMedia Apple Music Converter, make sure to follow these steps:

  • Download and install the app on your computer (any Windows or Mac computer is supported)
  • Run the app
  • Copy and Paste the links of the Apple Music track you want to download or you can just simply drag it to the app
  • Choose the Output Format you prefer
  • Click and choose an Output Folder for your converted files as well
  • Then hit the Convert button

Keep Songs from Apple Music Forever

Part 3. Bonus: General Apple Music Troubleshooting Tips

If you’re still questioning “Why is my Apple Music not working?” then the tips we have mentioned above might not have helped fix your issue. So to give you another set of solutions, here are some troubleshooting tips you can follow that might fix your issue with your Apple Music application:

#1 Apple Music Activity Draining iPhone Battery?

If you notice your Apple Music is steadfastly draining your iPhone’s battery, you can try doing these things:

  • Turn on your Low Power Mode
  • Closed all other unused apps
  • Force quit the Apple Music app
  • Go to Settings > General > Reset > Reset All Settings
  • Restart your device

Apple Music Activity Draining iPhone Battery

#2 Apple Music Not Loading Library?

Some people notice that Apple Music isn’t loading any of their songs. Here are some troubleshooting tips that may fix this issue:

  • Turn on and off your Airplane Mode
  • Check your internet connection
  • Connect to a stable and strong WiFi connection
  • Re-authorize your iTunes on a computer using the same Apple ID that is subscribed to Apple Music
  • Shut down your iPhone and Restart it

#3 Apple Music Won't Play on Android?

If you’re using an Android phone and notice your Apple Music not working, these things may help:

  • Check if you are using the latest version of the Apple Music app for Android
  • Update your Android system to the latest version
  • Uninstall and reinstall the Apple Music app on your device
  • Go to your Settings > Apps & notification > Apple Music > Storage > Clear Cache

Apple Music Don't Play on Android

Part 4. Summary

Did we help you fix it? I sure hope we do so you can now stop questioning “Why is my Apple Music not working?” With the help of this article, you can now fix any issues you might experience on your Apple Music app.

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But of course, if you want to avoid facing these issues forever, you can always use the DumpMedia Apple Music Converter and have your favorite Apple Music tracks saved on your device forever.

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