YouTube Music Converter

YouTube Music Converter FAQ

1. What's the limitation of the free trial version?

With the free trial version, you can only convert 3 full songs from YouTube Music. To convert more tracks without any limitations, you will need to register and activate the full version of the software.

2. What music format is supported by YouTube Music Converter?

DumpMedia YouTube Music Converter allows you to seamlessly extract YouTube streaming music into versatile, open-source audio formats including MP3, WAV, FLAC, and M4A.

3. Where can I get the registration code after purchasing the software?

The moment you have ordered our product, an email with your registration code will be sent to your email address via our system. After getting the registration code, you can copy and paste the code to get your converter registered. If you failed to find the code, please check your SPAM folder. Besides, if you still fail to find out, please wait with patience for the delay of the Internet or system glitches.

If you have not received this email within 24 hours after purchase, it usually indicates that the email address entered at the time of purchase may have been incorrect.

To help us locate your order and assist you further, could you please provide the following information:

  • Order number (if available)
  • Transaction ID or payment reference
  • Payment method used
  • The email address you may have used during purchase
  • Screenshot of the payment confirmation (if possible)
  • Once we verify your order, we will be able to help correct the email address and resend the license key so you can activate the product.

    4. How to activate the software?

    See our User Guide for more detailed instructions.

    5. I can't find the converted files, where are the converted files stored?

    All converted files are saved directly to the default output folder. To locate the default output folder, please go to "Option" from the main interface and select "General", then you can see the file folder location.

    6. Do I need to stay and wait before the computer while the software is converting?

    No, you don't have to. You just need to drag the song to convert and then click the "Convert" button. DumpMedia YouTube Music Converter will operate the whole conversion automatically.

    7. Can I use one registration code for two or three computers?

    No. One registration code can only be activated on one computer. You can't use the same registration code on different computers. If you want to use the software on multiple computers, then you need to buy a new personal license code.

    8. Will my activation still work if I change to a new PC or reinstall the computer?

    No, the original activation code will not be able to activate the software if you have changed to a new computer or re-installed the computer. But we can offer you a newly licensed code for free.

    Please contact us via email and provide the following information:

    1. Your order numbers.

    2. Your licensed email for purchasing the software.

    3. The full name of DumpMedia Product, such as DumpMedia YouTube Music Converter for Windows.

    9. Why isn't my subscription showing up in the member center?

    The web-based member center and the in-app account system are managed separately. The subscription status shown in the member center is not the only indicator of your license validity. Even if the subscription does not currently appear in your account page, it does not affect the validity of your active license. Your license key has already been issued and sent to your registered email address once the order has been successfully processed. Once the license key is activated in the software, the subscription becomes effective immediately. If you encounter any account-related issues, please contact us.

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