All software is free to download from our website. If you have not decided whether to buy the software or not, you can fully evaluate it first by downloading the free trial version directly from our website.
The trial version of DumpMedia Video Downloader only allows you to download 10 UHD full videos in 2K, 4K, and 8K. Also, you have 15 days to use the trial version. And when the free-trial period is over, you will need to purchase the full version of the program to continue using it.
Video Formats: MP4, 3GP, WebM
Audio Formats: MP3
First, download and install DumpMedia Video Downloader on your PC. Second, launch the software and then enter your activation code.
If you have any trouble activating the software, feel free to contact us via this email: support@dumpmedia.com.
There are two options to update DumpMedia Video Downloader. The auto-update and manually-update. When there is a new version, the software will prompt you with it, you can just click it and update automatically.
You can update the software manually by downloading and installing the software directly from our product page. Just go to our official product page and download the software. Normally we will update our software from time to time, to keep your product up to date, you can go to our website to download the software in a certain period of time.
Note: It's 100% free and safe to update the software.
The activation code will be sent to you along with the order info email within 30 minutes after the payment is done. And if you have not received the registration code in 24 hours, please contact us via the support email.
Go to license retrieval page: https://www.dumpmedia.com/support/license-retrieval/
The first thing you need to do is make sure that you've purchased the correct version of DumpMedia Video Downloader. The license code for Windows does not work for Mac version, also the license code for Mac does not work for Windows version as well. If you have purchased the wrong version, please contact us via email. support@dumpmedia.com.
Please note that one activation code can only be used on one computer. If you have already activated the software on a computer, then you won't be able to use the same code to activate the software on another computer. If you need to use the software on multiple computers, then you can buy the family license.
You can download all the videos you want in batch without limitations.
If you failed to download the video, it may be the website is not supported by our product this time, you can check out the supported websites on our official page. In addition, please confirm that the video is available for you.
We accept Visa, Master Card, American Express, JCB, Discover, Novus, Diners Club, Alipay, and Bank/Wire transfers to purchase DumpMedia products.
Please contact our support team via email support@dumpmedia.com.
Please provide the following basic information in your email so we can solve the issue for you: