Windows: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP (SP2 or later)
Mac: Mac OS X 10.5 or above (Mac OS Sierra)
The trial version and registered version are the same product and have the same function, except for the limitation below:
For the registered, all limitations will be removed.
Find the "key" icon at the upper right corner. In the pop-up windows, enter your email address and registration code to register the program.
Normally, you will receive the registration code via e-mail within 30 minutes after the order is complete. You can check your spam email folder in case the code has been recognized as spam email.
If you haven't received your activation code in 24 hours, please contact us via firstname.lastname@example.org with your order number.
When you use one license in more than one PC, it will pop up Error 4104, sometimes reinstalling your PC might cause it as well.
Note, one activation code can only register on one PC.
If you decide to move your activation code to a new device, please contact us via email@example.com, we will help you reset your activation code.
There may be various reasons causing this. Please check the following first:
If all above can't solve your problem, please email us firstname.lastname@example.org, with a copy of the files that failed to be loaded.
There are many factors that can affect the speed of conversion:
The length and the size of the source file.
Settings for output files, such as resolution and video bitrate.
Here are some tips that can help to speed up the conversion:
Yes, you can. Recently, DumpMedia Video Converter updates to support external audio track/multi-audio tracks and add external subtitle to edit video functionally. Just click the "+" icon as shown below and then you can load the desired subtitles from your computer.
We recommend MP4 format, normally it is the most balanced and stable format.
The video's original length would be directly shown on the file list. But if you want to know more video detail info, you need to right-click the file in the file list and then click the "Properties" button. Now, the selected file properties would be shown to you. You can also export the property information.
Yes, it can be done by the "Save As" button. In the "Profile Settings" windows, you can adjust video and audio settings. After you finish the modifications, please click this button and finish other jobs following the instructions. After the profile is created, you can delete or rename it as you like.