Spotify Music Converter FAQs

Q1. What's the limitation of the free trial version?

With the free trial version of Spotify Music Converter, you can only convert the first 3 minutes of each Spotify song. If you want to convert the whole song, you need to get the software registered for further usage.

Q2. I haven't received the registration code, how to get it after purchasing software?

The moment you have ordered our product, an E-mail with your registration code will be sent to your E-mail address via our system. After getting the registration code, you can copy and paste the code to get your converter registered. If you failed to find out the code, please check your SPAM file folder. Besides, if you still fail to find out, please wait with patience for the delay of Internet or system glitches.

If you still fail to get back the registration code, please read this guide and get help: Retrieve DumpMedia Registration Code.

Q3. I lost my registration code by accident, what should I do?

Don't be nervous. You can send an email to and support teams will help you retrieve your registration code ASAP.

Note:Any problem with registration code, please email to to get the help of support teams.

Q4. When running the converter, it simultaneously runs the Spotify music, do I need to turn it off?

No. There is no need to turn off your Spotify app because DumpMedia Spotify Music Converter needs to work with the Spoticy app.

Q5. Can I download the converter on iPhone, iPad or other devices?

DumpMedia Spotify Music Converter only has desktop version for both Windows and Mac. Thus, you will fail to find out the Spotify Music Converter on iPhone, iPad or other devices.

Q6. How to enhance the output sound quality?

Go to the main interface, find out and click the "Options" button. You can change the output quality settings by changing output formats, sample rate and bit rate as you like.

Q7. Can I convert multiple Spotify playlists with this converter?

Yes, you can. Spotify Music Converter allows you to convert one or more Spotify playlits at once. You can drag and drop these songs in batch and then convert them with one click.

Q8. I can't find the converted files, where are the converted files stored?

All converted files are saved directly to the default output folder. To locate the default output folder, please go to "Option" from the main interface and select "General", then you can see the file folder location.

Q9. Do I need to stay and wait before the computer while the software is converting?

No, you don't have to. You just need to drag the song to convert and then click the"Convert" button. DumpMedia Spotify Music Converter will operate the whole conversion automatically.

Q10. Can I use one registration code for two or three computers?

No. One registration code can only be activated on one computer. You can't use the same registration code on different computers. If you want to use the software on multiple computers, then you need to buy a new personal licensed code.

Q11. Can I change the conversion speed?

No, our team provides the fatest conversion speed for Spotify music conversion. So, you don't need to change the conversion speed manually.