DeezPlus FAQs

1. What's the limitation of the free trial version?

With the free trial version of DeezPlus, you can only convert the first 3 minutes of each Deezer song. If you want to convert the whole song, you need to get the software registered for further usage.

2. What are the supported input formats?

Songs, Albums, Playlists, Podcasts and Audiobooks from Deezer Music.

3. How to activate the software?

First, download and install DumpMedia DeezPlus on your Mac/PC. Second, launch the software and then enter your activation code. If you have any trouble in activating the software, feel free to contact us via this email:

4. How to update the software?

There are two options to update DumpMedia DeezPlus. The auto-update and manual update. When there is a new version, the software will prompt you with it, you can just click it and update automatically.

You can update the software manually by downloading and installing the software directly from our product page. Just go to our official product page and download the software. Normally we will update our software from time to time, in order to keep your product up to date, you can go to your website to download the software in a certain period of time

Note: It's 100% free and safe to update the software.

5. How to get back your activation code?

Go to the license retrieval page:

6. What's the refund policy?

Go to the refund policy page:

7. Have more specific issues when using DumpMedia DeezPlus? Please contact DumpMedia Support Team directly.

Tell us which version of DumpMedia DeezPlus you are using. (For Windows or for Mac?)

Tell us the version number of your DeezPlus. You can check that from the "About Software" section.

Tell us the operation system of your computer. For example, Windows 10 or macOS 10.14.

If there is any error message poping up during the conversion, please send us the screenshot of the error interface.

Describe the issue in as much detail as you can. Finally, send all the information to this email: