DumpMedia Центр поддержки

Оплата и возврат

1. What payments does DumpMedia принимать?

We accept major online payment methods, including credit/debit cards and supported third-party payment platforms. All payments are processed securely through authorized payment service providers. Payments are processed securely through certified payment providers, and your payment details are not stored on our servers.

2. Will I be charged any extra fees for my order?

Prices displayed on our website are for reference only and may vary by region and currency. We do not charge any additional fees. However, listed prices do not include applicable VAT, sales tax, or payment processing fees. Taxes and final amounts are calculated and displayed at checkout based on your location.

3. какой DumpMediaполитика возврата средств?

DumpMedia provides a 30-day money-back guarantee for eligible purchases, unless otherwise stated.Read more about our refund policy here. Eligible refund requests must be submitted within 30 days of the original purchase or renewal date. Approved refunds will be issued to the original payment method only.

4. What if I bought the wrong product by mistake?

If you believe you purchased the wrong product, please contact our support team (Поддержка @dumpmedia.com) as soon as possible with your order details. Our team will review your request and advise you on the available options in accordance with our refund policy. Refund eligibility depends on factors such as purchase date, license usage, and product activation status.

5. Why am I being charged again after a month/quarter?

Subscription details, including billing cycle, price, and automatic renewal terms, are clearly displayed before checkout. Monthly and quarterly subscription is sold as subscription-based services and are set to renew automatically at the end of each monthly or quarterly billing cycle. This allows uninterrupted access to the software. If you do not wish to continue, you may cancel the subscription at any time before the renewal date via the payment platform or by contacting our support team (Поддержка @dumpmedia.com) to prevent future charges.

6. What's the difference between the trial version and the registered version of the product?

With the free trial version, you can only convert 3 full songs/2 audiobooks. To convert more items without any limitations, you will need to register and buy the full version of the software. You may buy the subscription onour online store.

7. Can I get a discount for purchasing DumpMedia товары?

Время от времени, DumpMedia offers promotions, discounts, or bundle deals. Any available offers will be clearly displayed on our website or through authorized marketing channels. We also provide custom discounts outside of published promotions. Contact us before buying.

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